Workspaces
A workspace is the account-level container for your team. It holds the projects, members, integrations, and audit history for one team. You always belong to at least one workspace, and you can belong to several.
Workspace or organization?
You may see the word "organization" in some parts of the product. It means the same thing as a workspace.
Where to find it
- Switch or create a workspace: click the workspace name at the top of the left sidebar.
- Manage a workspace: go to Settings → Workspace (
/settings/workspace). This is a separate page from Settings → Account, which holds your personal user settings.
What can each role do?
Every member of a workspace has one role. The role sets what they can do before any individual permissions are granted.
| Role | Can do |
|---|---|
| Owner | Everything. Only the Owner can transfer ownership, delete the workspace, or cancel the subscription. There is exactly one Owner per workspace. |
| Admin | Full workspace administration by default: people, connections, and audit. Managing billing is a separate grant the Owner must turn on. |
| Member | No access by default. An Owner or Admin grants specific workspace-level and project-level permissions individually. |
| Support | A temporary, session-based role used only while ACE support staff are actively assisting inside a workspace. It is not a normal member role. |
See People and access for how each role's permissions are granted and changed.
In this section
- Switching and creating workspaces: the sidebar workspace switcher, creating a new workspace, and the recovery screen shown when you belong to no workspace.
- General settings: the workspace name and slug, ownership transfer, and the danger zone for deletion.
- People and access: inviting members, roles, per-member permission grants, and pending invitations.
- Connections: links to your cloud and communication integrations.
- Audit log: the workspace governance history.
Billing lives on its own
Plans, credits, invoices, and usage are covered in the Billing guide. Billing spans more than one page, so it has its own home.
Was this page helpful?