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Project Actions

Where to find it: Workspace → Inbox (/inbox), switched into via the Project Actions button next to Personal at the top of the page.

What is it for?​

Project Actions is a shared queue, not a personal one. It holds approvals and questions on the active project that are waiting on some eligible person, whether or not that is specifically you. That includes an unassigned action, one assigned to a capability queue, or one another teammate has already claimed. It answers "what's outstanding on this project" rather than "what's mine."

It only shows work for whichever project is currently active in the sidebar, and only appears as an option at all if you have the Read issues (issue:read) capability on that project. With no project selected, or without that capability, you only see the Personal view.

What does each row show?​

  • Title and preview of the request.
  • How long ago it was opened.
  • An assignment badge:
    • Unassigned
    • Assigned to you
    • Queue · <capability>: routed to whichever eligible people hold that capability, rather than a specific person.
    • Claimed: someone has already taken it.
  • A Claim button, shown only when you are allowed to claim it (requires Approve issues / issue:approve on the project). Claiming assigns it to you and moves it out of the open queue.
  • An Open (or Open action) link that jumps straight to where you would actually respond: the underlying card, or the conversation that raised the question.

Claiming vs. following​

Claiming is an explicit statement of responsibility. It is how a shared, unassigned action becomes yours to handle. This is a different mechanism from following something (see Following and awaiting results): following keeps you informed without making you responsible, and never appears as a claim here.

Empty and error states​

  • Nothing outstanding: "No open project actions — approvals and questions assigned to people or capability queues will appear here. Following work does not make you responsible for it."
  • If the list fails to load, the panel shows a plain error message instead of the queue.
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